We ship on Monday through Friday every week. Unless it’s a holiday or certain other rare cases such as illness, vacation or being too busy with other tasks.
Any item you can purchase in our store is in stock and will ship on the next shipping day. We currently don’t allow backordering of products. You can sign up for our email newsletter at the bottom of this page and that will keep you updated on when out of stock items are back in stock and can be ordered.
Shipping Carrier
Currently we use USPS, UPS, or PirateShip for all shipments. At this time we don’t allow you to select which carrier we use for your order. Part of the way we keep our prices affordable is by automating how shipping labels are generated from website orders and that limits our flexibility with shipping options.
Shipping Costs
An exact shipping cost is listed during the checkout process.
Duties and Taxes on International Shipments
All duties, extra carrier fees, and taxes for international shipments are the responsibility of the customer.
International Shipping Carrier
International shipping can use USPS, UPS, or Simple Export from PireateShip. The shipping service selected depends on several factors and is not selectable.
If USPS is used for the shipment, once the parcel reaches its destination country, then the final delivery is handled by a local post service. First Class, Ground, Priority and to those non-guaranteed countries Priority Mail Express the United States Parcel Service often rely on commercial passenger and cargo flights, the package goes through customs on its own and it gets delivered by that country’s post office. Here is a link to a list of the names of each country’s postal service. Contacting your local post office is often the best way to find a missing package.
Shipping/Billing Destinations
Here is a list of countries we ship to.
| United States | Canada | United Kingdom | ||
| Australia | Netherlands | Norway | ||
| New Zealand | Sweden | France | ||
| Switzerland | Finland | Japan | ||
| South Korea | Ireland | Germany | ||
| Denmark | Austria | Spain | ||
| Singapore | Belgium |
I’m sorry if your country isn’t on this list. You can try ordering from one of our retailers listed below. If you’d like it to be considered feel free to contact us using the link at the bottom of this page.
Retailers
If you would like to purchase our products from another store that might be closer to you check out this list.
- The Threshing Barn in the UK
- Wol-lokaal in the Netherlands
- Wonky Weaver in the UK
- Maruchi Fibres in Sweden
- Muuu Yarns in Spain
- Susan’s Fiber Shop in Wisconsin, USA
- Friends & Fiberworks in North Carolina, USA